Privacy Policy

Last Updated: August 2026

At Triple 8 Logistics Ltd, we are committed to protecting your personal data and ensuring transparency regarding how your information is collected, used, and stored. This Privacy & Cookie Policy explains our practices regarding data privacy and the use of cookies on our website in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Part 1: Privacy Policy

1. Who We Are

Triple 8 Logistics Ltd is a UK-registered road haulage, specialized lifting, and freight forwarding provider operating across the United Kingdom and Europe.

If you have any questions regarding this policy or our data practices, please contact our Data Protection Lead via our main contact channels:

2. Information We Collect

We collect personal data only when necessary to process haulage enquiries, provide transport services, manage accounts, or improve user experience on our website. This includes:

  • Contact Information: Name, job title, company name, email address, and phone number when submitted via our contact or quote form.

  • Logistics & Transit Data: Collection and delivery addresses, postcodes, consignment details, and cargo specifications provided for freight quotes or operational execution.

  • Technical & Usage Data: IP address, browser type, device information, operating system, and website usage statistics collected via cookies and analytics toolsets.

3. How We Use Your Personal Data

We process your personal data under the following legal bases:

  • Performance of a Contract: To calculate transport rates, provide haulage and lifting quotes, fulfill freight bookings, and update you on transit progress.

  • Legitimate Interests: To maintain site security, optimize operational workflows, manage client relationships, and improve our logistics offerings.

  • Legal Obligation: To satisfy statutory tax, accounting, insurance, transport compliance, and regulatory reporting mandates.

4. Data Sharing & Third Parties

We do not sell, rent, or trade your personal information. We only share data with trusted third parties where necessary to operate our business, including:

  • Subcontracted transport partners and cross-border customs agents directly involved in executing your shipment.

  • IT service providers, website hosting platforms, and secure database systems.

  • Legal, insurance, or regulatory authorities if required by law or in connection with claims handling.

5. Data Security & Retention

We enforce strict technical and organizational measures to protect your personal information against unauthorized access, loss, or alteration. Personal data submitted for quote requests and active accounts is retained only for as long as necessary to fulfill operational requirements, fulfill contract liabilities, or satisfy statutory legal requirements.

6. Your Legal Rights

Under UK GDPR, you have the right to:

  • Access: Request a copy of the personal data we hold about you.

  • Rectification: Request corrections to inaccurate or incomplete data.

  • Erasure: Request the deletion of your personal data (“right to be forgotten”).

  • Restriction & Objection: Object to or restrict the processing of your data under specific conditions.

To exercise any of these rights, please contact us at transport@triple8logistics.com

Part 2: Cookie Policy

1. What Are Cookies?

Cookies are small text files placed on your computer, smartphone, or tablet when you visit a website. They help the website recognize your device, store user preferences, and collect anonymous usage statistics to enhance performance.

2. Types of Cookies We Use

Our website uses Complianz consent management to classify and manage cookies. The cookies we utilize fall into the following categories:

  • Necessary / Essential Cookies: Required for the basic technical operation of the website, such as security functions, navigation, and consent banner preferences. These cannot be disabled.

  • Analytical / Performance Cookies: Help us understand how visitors interact with our website by collecting anonymous metrics on page visits, site speed, and traffic sources (e.g., Google Analytics).

  • Functional Cookies: Remember your choices (such as form inputs or regional settings) to offer an improved, personalized experience.

    4. Managing & Disabling Cookies

    When you first visit our website, a cookie banner powered by Complianz allows you to manage your preferences and accept or reject non-essential cookies.

    You can modify or withdraw your consent at any time by clicking the persistent “Manage Consent” tab located at the bottom of our website, or by configuring your browser settings to block or clear cookies. Please note that disabling essential cookies may impact site functionality.

    Policy Updates & Enquiries

    We reserve the right to update this combined Privacy & Cookie Policy to reflect operational, legal, or regulatory changes. Any updates will be published on this page with an updated revision date.

    For all privacy or cookie enquiries, please reach out to our team at transport@triple8logistics.com